If you would like to factory reset your iPhone because it is not working, running slow or being sold follow these steps. This is also known as a refresh or hard reset.
If you do not have access to your device for any reason, go directly to step 5.
- Click on “Settings” and then on “General.”
- Scroll to the bottom of the General tab and click “Reset.”
- Tap “Erase all Content and Settings.”
- Enter your passcode (if you have set one) and confirm your reset by tapping “Erase iPhone.”
Your iPhone is now reset. No further action required. Only continue If you do not have access to your device.
- Connect the device to a computer using a USB cable.
- Hold down both the Side button and Volume Down button.
- After 8 seconds, release the Side button while continuing to hold down the Volume Down button.
- If the Apple logo appears, the Side button was held down for too long.
- Nothing will be displayed on the screen when the device is in DFU mode. If open, iTunes will alert you that a device was detected in recovery mode.
- If your device shows a screen telling you to connect the device to iTunes, retry these steps.